Tuesday, September 28, 2010

Boardroom buzzwords, neologisms division.

It appears that my department has put out a document explaining ISO 9001 which tells our staff that we always listen to the Voice of the Costumer.

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I thought we listened to the Voice of the Customer, but I guess that was last year's thing.

(I love that Yves Saint Laurent number, by the way. Though I could do without the hat.)

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